Fair Go Responsible Gambling

Fair Go responsible gambling: practical guidance for Australian players

Understand risks and warning signs

Fair Go responsible gambling begins with recognising that casino play carries a risk of financial loss. Results are uncertain, and gambling should never be treated as income or a solution to money concerns. For players in Australia, protect everyday expenses and personal wellbeing before deciding whether to play.

Warning signs may appear gradually: spending more than intended, hiding activity, borrowing money or feeling unable to stop. Chasing losses can increase harm because another session cannot guarantee recovery. You can pause or seek support at any stage.

Fair Go deposit limits: set a clear boundary

The available information does not confirm whether Fair Go deposit limits are offered or how they work. Ask 24/7 live support whether account limits can be set, when changes take effect and what each control covers. Until confirmed, do not rely on an assumed safeguard.

Set a personal boundary using only money left after essentials, bills and savings. A deposit limit, if available, controls money entering an account and may not control losses or time. Keep your own spending record and stop when your boundary is reached.

• Keep gambling money separate from rent, groceries, bills and emergency savings.
• Set your spending boundary before opening a game and avoid increasing it during play.
• Do not borrow or use money intended for another purpose.
• Review your spending honestly, including repeated payments that may add up.
• Stop if gambling affects sleep, relationships, work or your mood.

Fair Go safer gambling: breaks and offer awareness

Fair Go safer gambling means noticing your time, emotions and reasons for playing. Set a stopping point, take regular breaks and avoid gambling when distressed, tired or affected by alcohol. If pausing feels difficult, end the session and seek support.

Fair Go’s welcome wording is AU$100 on top with an AU$25 deposit, with 1x wagering. A bonus may encourage longer play or extra spending, so it should never override your budget or your decision to stop. Declining an offer is a reasonable choice.

Fair Go states: No max cash out limit on deposit bonuses. This applies to deposit bonuses and does not set conditions for every withdrawal. A promotional offer does not remove the risk of losing money.

Fair Go self exclusion: request a stronger boundary

Ask Fair Go 24/7 live support whether self exclusion is available, how to request it and what restrictions apply. Request clear confirmation of the action, its scope and any conditions affecting account access.

Explain if you want gambling access restricted or promotional contact stopped. Ask how any remaining balance will be handled instead of continuing to play while waiting for an answer. Broader Australian support may also help across multiple services.

Other steps may include removing saved login details, silencing promotional notifications and asking your financial provider about gambling transaction controls. Availability and coverage vary, so check each measure directly.

Find help and protect wellbeing

Independent Australian support services can help with urges, financial stress and concerns about another person’s gambling. Use current official health and gambling resources to find suitable counselling and support.

A GP, qualified counsellor or financial counsellor can help you choose a next step. Speaking with someone you trust may make it easier to protect essential money and follow a planned break. If you face an immediate crisis, seek urgent local help.